Technical Support& Maintenance⋅⋅⋅
Once your product is developed you are able to order long-time maintenance and tech support. We can keep working on new features of your software, handle your questions and emerging issues as well as develop and implement improvements.
Technical support& maintenance services
Our customer service engineers are dedicated to assisting you throughout any difficulties you, your personnel, or clients might meet when using the software.
24/7 Outsourced Technical Support
With 24/7 customer support services, you will have an access to the product documentation, updates, training resources. Our managers will help you deal with emerging issues and eliminate them on time.
Steady Monitoring of the Software
With maintenance services from our company, you will be able to get daily, weekly, or monthly reports about your software performance and productivity.
We offer to add value to your products with new features, recommended for long-lasting projects with a great number of potential fixes and releases.
Implementation of New Functionalities
We may initiate, develop, and implement any new functionalities and features to your software as well as to craft a new marketing strategy to present the changes of the product.
Our specialists are well-experienced in integrating software products in different industries. We have developed a smooth shift and special training programs for your employees.
We provide all database services including administration, optimization, backup and recovery, monitoring, and security.
Automated Customer Services
We provide our clients with the latest automated customer support tools that can perform automatically a lot of tasks whereas you may focus on major challenges.
We combine analytics and best practices to define what changes can add value to your application. If you approve the new features we start working on enhancements.
Our key benefits
Being an outsourced team of developers we understand how lower operating expenses are important to you. That’s why we work hard to offer you the best prices without compromising the quality.
Hire Ukrainian Software Customer Support Engineers
Once your web or mobile product is developed don’t forget about maintenance and support. It will facilitate proper communication between you and software users.