Insurance policy management software development services

DICEUS is a custom insurance policy management software company founded in 2011. For many years, we have been creating personalized customer-centric solutions for the insurance sector. 

Insurance policy management software development services help carriers build a solution to reduce manual work, improve decision-making, and keep and perform all policy-related workflows in a single centralized hub. It ensures end-to-end processes for issuing, modifying, renewing, and upgrading policies. Must-have functionalities also include underwriting, quoting, claims processing, and customer service. Although there is a lot of off-the-shelf software for insurance policy management, DICEUS recommends considering bespoke solutions as they have considerable advantages and value to businesses.  

Benefits of implementing custom insurance policy management software

Tailored to specific needs 

Every insurance company operates differently, so bespoke software can provide the flexibility in aligning with risk selection processes, policy issuing, and renewals. Before developing a solution, our experts will discover your business goals and workflows to fully meet your requirements.

Enhanced customer experience 

Policy handling system can be enriched with self-service features for policyholders encouraging them to access their policies, submit claims, and find information easily. It saves time of insurance company personnel for more business-critical issues and tasks.

Automated processes 

Routine tasks such as policy issuance, premium calculations, endorsements and other policy-related processes can be automated to reduce manual work and errors. Automation covers data validation, notification triggers, document generation. Therefore, you can reduce the workload on human resources and reduce operational costs.

Scalability 

As your business grows, it needs more space for increased volumes of data, users, and transactions. Tailor-made software allows carriers to handle larger volumes of data (policies, customers, claims, transactions, etc.) without involving more human resources and additional software solutions.

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Key features of insurance policy management systems 

The functionalities of custom insurance software solutions, policy management, depend on your organization’s specific needs and are defined before the development. Here is a list of major features that are usually built for policy management.

Policy lifecycleThis feature covers the management of the entire policy lifecycle, including the issuance, endorsement, renewals, and cancellation.
Underwriting rulesTo evaluate risks and approve insurance policies, automated underwriting rules are built to manage risk selection.
Premium calculationsThis functionality helps to accurately calculate premiums considering various factors affecting the price (risks, coverage options, discounts, etc.).
EndorsementsMake changes to policies if needed (address, bank detail, personal data updates, etc.) with version controlling.
Customer portalsCustomer-facing portals allow policyholders to view their policies, update those, and access a lot of other self-service features, without contacting an insurance company or agents.
Agent/broker portalsThe same as with customer portals, agents or brokers get access to self-services to independently create quotes and issue policies.
Communication with customersModern digital tools like mobile apps and chatbots allow to provide first-class online interaction between an insurer and a customer.

Integration with other software solutions 

Bespoke policy management systems can be seamlessly integrated with other systems a carrier uses to ensure end-to-end policy administration. Before the development, we discover what systems you need to integrate and if there are any challenges. Our team chooses the most appropriate tech stack to do that. The systems we have experience with include the following: 

  • Core insurance systems
  • Dara warehouses
  • Customer relationship management systems
  • Billing systems
  • Claim management software 
  • Payment gateways 
  • Regulatory databases 

Types of policy management systems we build 

Life insurance policy management software 

Health insurance policy management 

Property and casualty policy systems 

Travel insurance policy management 

Group insurance policy administration solutions 

Multi-line platforms 

Our insurance policy management software development services 

Want to discuss your project requirements?

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Our ready-made software solutions for insurance 

If you want to quickly implement a policy management solution, we recommend exploring our Insurance Core Suite, which offers a special module for policy management. It is a ready-made module that ensures key operations of policy management. More ready-made insurance software products from DICEUS: 

Benefits of our insurance policy management software development services

DICEUS has vast experience developing software solutions for insurance companies and brokers such as UNIQA, Fairfax Group, Vienna Insurance Group, WTW, and many more. Our knowledge helps us build software that meets customers’ expectations and addresses the challenges they face. We start each project with an in-depth discovery phase that includes industry analysis. It means that we follow technology trends applicable in your industry and see how their implementation can be valuable to your business.

In-depth industry analysis

DICEUS has vast experience developing software solutions for insurance companies. We start each project with an in-depth discovery phase that includes industry analysis. It means that we regularly follow technology trends applicable in a focus industry and see how their implementation can be valuable to your business.

High software quality

Our team can guarantee the high quality of the software as we have a well-organized quality assurance process, including all types of manual and automated tests required for your specific project. Before the deployment phase, project stakeholders are involved in user acceptance testing to ensure the highest quality and customer satisfaction with the solution developed.

Insurtech expertise

We are carefully monitoring all changes in approaches to insurance through the use of modern technologies such as artificial intelligence, telematics, big data, blockchain, and many more. Thanks to this synergy, we offer our clients affordable, high-quality, and custom-tailored products that help them reach a competitive advantage over the classic insurance companies due to their minimal administrative costs and the newest technologies implemented.

Highly skilled developers

The developers at our company use the most modern IT technologies to provide a high level of customer service quality. We offer innovative solutions for insurance policy management that will open up excellent prospects for your business and create a competitive advantage. Our development team is ready to offer custom insurance policy software for small, medium, and large insurance companies. We are familiar with the specifics of the businesses that operate in each category of insurers, and we offer the most effective solutions for each of them.

Key facts about DICEUS

2011the year DICEUS was established
150projects delivered successfully
8offices around the world
GlobalDelivery Center in Poland
250full-time tech professionals
100IT services available

Our partnerships

Microsoft partner Oracle partner Google Cloud Partner Fadata partner Claim Technology Insurtech UK Swiss InsurTech Hub

Our insurance policy software development process

Discovery phaseAt this stage of developing insurance administration software, we study the specifics of your business – we get familiar with the information you provide, and analyze your competitors. Based on the identified problems, we create a strategy for the project implementation by determining what software and which specialists are needed to solve your challenges. As a result, you will receive an approximate time frame for completing the task.
UI/UX designDuring this phase, our team focuses on designing a user-friendly design to meet the needs of underwriters, agents, policyholders, brokers, etc. Our UX specialists conduct research on user persona, create wireframes and prototypes, test usability to ensure smooth workflows and easy access to policy data for all users.  
Development phaseAt this stage, our team begins to implement an agreed-upon software development plan to manage insurance policies. A certified manager who knows the essence of the project in all details coordinates the work of the entire team of specialists. The project manager is fluent in English and is always ready to promptly resolve any issues that arise during the software development process, for example, reporting when the work is done, discussing different new suggestions that occur during the development process, etc.
Testing and QAOur QA engineers prepare test strategies and a plan based on the specifics of your project and solution requirements, create and optimize a set of test cases, look for any defects, create and send reports on detected defects to the developers, and verify defect elimination. The task of assuring the quality of the product can be performed by an internal department of the company or it can be delegated to an independent contractor, who can properly evaluate the solution itself and set up quality assurance processes. Thus, we will ensure the launch of a high-quality product that would meet all the business requirements and expectations of the users of insurance policy admin systems.
DeploymentThis is a set of actions that make policy management services available for use. Typically, the deployment of the application is done by the customer. At the same time, we do not leave our customers on their own with potential technical problems that may occur during the deployment process. We will thoroughly test your policy admin system in insurance and provide guidance on how to fix gaps and potential technical issues.

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Kateryna Monastyrska Head of Sales and Marketing
Kateryna Monastyrska Head of Sales and Marketing

What impacts your project duration

The timeline for software development can vary from a few weeks to several months or even years. The total duration of the project depends on several important aspects.

  • Project requirements
  • Time-to-market
  • Team composition
  • Chosen technology stack
  • Integration needs

What affects your project costs

The cost of software development depends on the complexity of the project. The level of difficulty is determined by the following parameters.

  • Scope of work and project’s complexity
  • The number of upgrades and customizations
  • Project completion urgency
  • Engagement model: Time and Material, Dedicated Team
  • Integration with other systems 

What we need from your side

To make sure the project development process follows the pre-agreed plan and is completed on time, we ask you to do the following: 

  • Describe your business goals 
  • Provide your product and policy details (sample documents, rules, workflows, etc.) 
  • Discuss existing processes and challenges 
  • Share a list of systems you need to integrate with a policy management solution 
  • Participate in other required discussions about the future software product 
  • Participate in user acceptance testing and be ready to provide feedback 

Our achievements

Google Cloud Certified
IBM Enterprise Design Thinking Practitioner
SMAC Accredited Certification
Inc. 5000 List 2019
ISO 9001:2015 Certified
CBAP IIBA Certified
iSQI Professional Certified
Interaction Design Foundation
Fastest Growing 500 Software Developers
Top Cloud Consulting Company 2024 by Clutch
Top Custom Software Development Companies

Our tech stack

Testimonials

Elena Markova

Elena Markova

Board Member, UNIQA Ukraine
riskville

We were impressed by the depth of the UX analysis they did in terms of our customer’s research, buyer persona creation, user journey mapping, etc. All the information like research findings, for instance, was presented in a clear form (presentations, Miro boards, clear infographics) so it was quite easy to understand what we need to build and why.

Antoaneta Karagyozova

Antoaneta Karagyozova

CPSO, Fadata
fadata

We are happy with DICEUS’ software implementation services. The team’s workflow is highly effective and professional in all aspects of the engagement. All clearly understand what goals we’d like to reach and do their best to do that as efficiently as possible. Overall, the partnership has been successful.

Phil Reynolds

Phil Reynolds

CEO, BriteCore
britecore

The DICEUS team has consistently supported the BriteCore team for many years. Their engineers are well-educated and highly invested in the ongoing quality of the BriteCore platform with sustained relationships that extend over four years. We appreciate everything the DICEUS team brings to the table as a development partner.

Explore our case studies

Frequently asked questions

Why is policy management software important?

Developing applications for insurance companies is an important step in scaling a business and in establishing a proper interaction between the company and the client. This field of business is highly competitive and very specialized; therefore, the introduction of modern technologies will create new opportunities, attract more new customers, and simplify customers’ interactions with the company. Call us and get a detailed consultation on how to implement mobile applications for insurance companies in your business.

How to improve policy management with technology?

It all depends on the application’s functionality. A lot of applications for insurance companies have the following functions: calling an agent, extending insurance online, maintaining an account, collecting documents, collecting photos and videos, and calling emergency services. You can also get expert advice and answers to your questions in the application. It is a helpful tool for better interaction between a client and a business, which helps an insurance company to become more open and transparent for everyone.

Do you provide IT consulting and software audits?

Yes. We offer all of the tools for IT analysis of any application developed by our company or third-party developers. We have all the up-to-date tools that help to identify the problems and weaknesses of any proposal at our disposal. Our consulting services cover the entire spectrum of the software life cycle – from methodology and agreeing on communication plans to developing the right approaches for regulation and analytics and choosing the right metrics to properly evaluate software quality.

What is policy management software?

Policy management software automates the creation, administration, renewal, and tracking of insurance policies. It supports both insurers and policyholders by streamlining operations, improving accuracy, and enhancing user experience.

Who needs custom policy management software?

Insurance companies, MGAs, TPAs, and insurtech startups benefit from custom solutions tailored to their specific products, workflows, and compliance needs. It’s ideal for businesses that require flexibility, integrations, or unique functionality not available in off-the-shelf platforms.

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