Insurance testing and QA services

What we offer

Types of testing for insurance

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Types of testing for insurance

There is hardly a business domain in the modern digitally-driven world that hasn’t undergone rapid and profound transformations caused by the across-the-board advent of Industry 4.0. The insurance realm is moving in the wake of this trend, employing on a large scale an entire range of digital tools, channels, and technologies, including AI, ML, cloud, blockchain, Big Data, and more. But to guarantee complete customer satisfaction, all of them should function smoothly and error-free. We at DICEUS see to it by providing first-rate software quality assurance testing services in the field of insurance, which embrace the following aspects.

Manual testing

The insurance application software must satisfy the end user above all things. We ensure such satisfaction by adopting their perspective while testing professional solutions in the niche. The manual testing procedure covers several techniques, which consist in conducting installation, user acceptance, error handling, UI, usability, and security checks.

Automation testing

This kind of testing is performed by machines, not humans, which allows for the drastic reduction of insurance software development time and provides maximum control over each step in the solution-building pipeline. We create custom test scripts that are employed to launch high-end unit, regression, input-output, cookie, and other types of testing.

Functional testing

As the name suggests, functional insurance application testing is called to analyze and assess each function of the solution. Our team checks the validity of each characteristic against the functional requirements set upon them. Relying on the method of black box testing, they feed in appropriate input and see whether the output corresponds to the functional specifications.

Performance testing

The performance of a website or an app is one of the mission-critical parameters that ultimately condition the success or failure of the solution. The software testing service experts of DICEUS check how stable, responsive, fast, and scalable the product is under a certain workload. It is done by evaluating processing and data transfer speed, memory utilization, maximum concurrent users, etc.

Penetration testing

Cybercrime threats and possible data leakages are a nightmare for any digitally powered insurance company today. Penetration testing aims to identify vulnerabilities in the defensive armor of professional solutions and databases and eliminate breaches that can lead to illegal access to sensitive and financial data without its owners’ consent.

Integration testing

Any software piece never operates alone in the closely-knit contemporary digital environment. Integration testing procedures performed by our specialists consist in combining several modules of the system under scrutiny to check their functioning together. Engineering and running such tests makes sure all elements of your insurance software system play well with each other.

Benefits of insurance testing and QA services

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Benefits of insurance testing and QA services

The neck-breaking progress in the insurance industry leaves players in the niche with no choice but to harness state-of-the-art technologies. Their usage will allow them not only to keep their nose above the water but thrive and expand in this increasingly competitive market. Yet such an outcome is only possible if the solutions they rely on in their workflow operate up to the mark.

DICEUS can help you excel in business and outcompete your rivals by providing top-notch testing services. With our deep understanding of vital shop floor processes in the sphere and long-time experience in delivering first-rate testing and QA, insurance companies can accelerate and streamline their routine pipeline and attain exclusive satisfaction of their clientele.

Benefits of insurance testing and QA services

No solution can be considered fully functional and ready for large-scale employment until thoroughly tested. It is even more true of professional software in the realm of insurance, which involves solid sums and serious financial risks. By conducting out-and-out meticulous testing and quality assurance, insurance companies can reap the following benefits.

Enhanced operations

As happens in any unique field of activity, the insurance pipeline abounds in industry-specific operations that largely rely on professional software. When the latter functions smoothly, quote issuing, billing, claims processing, and other routine tasks are performed efficiently and quickly, thus increasing the overall productivity and ROI of your organization.

Augmented user experience

This is the overarching goal testers and QA experts strive to achieve. Whether the end users of the solution are the company management, rank-and-file personnel, or clients, all of them should be able to utilize an easy-to-operate, intuitive, and error-free software system that lives up to their expectations in terms of performance and functionality.

Utmost security

In the digitally fueled 21st century, cybercrime is growing apace. Moreover, it tends to concentrate on those areas where malefactors can get maximum profit by accessing the financial or personal data of people. The insurance industry is one of such fields in which the security of systems and the safety of databases vitally depend on efficient testing.

Superb customer retention

A disgruntled customer will hardly make use of your insurance company’s services (to say nothing of continuing cooperation with it in the future) if the app or website they try to leverage is too complicated and confusing, crashes often, or takes ages to download. By testing it properly, you will eliminate such issues and turn one-time visitors into loyal clients.

Our testing process

During the dozen years of our presence on the digital market, the vetted team of testing engineers and QA experts of DICEUS has developed a universal roadmap for conducting software tests of various types and performing a QA procedure. How do we tackle such projects?

Preliminary analysisWe read deeply into the business, security, and technical requirements set up for the project by the customer. Besides, we analyze the software solutions that we are going to test in terms of their current functioning, user audience, and history of previous employment.
Devising testing strategyHaving all the collected data at their fingertips, our experts use them as insights for mapping out a comprehensive testing strategy. It includes a detailed plan of actions, objectives to be attained, schedules, tool roster, and the composition of the team to conduct the testing.
Test executionThis is the core of the procedure, and it takes the longest to accomplish. The execution comprises such stages as prioritization of the most critical defects and bugs, test case creation, test environment setup, data preparation, test script development and maintenance, and test implementation itself.
QA optimizationEach phase of the procedure generates tons of valuable information from technical teams as to the efficiency of the chosen methods and tools. It is analyzed to optimize CI/CD pipelines, improve testing approaches, modify testing mechanisms, and add new tools to the tech stack.

What impacts your project duration

The length of the testing procedure is hard to measure unless we are aware of the following factors.

  • Project requirements
  • Scheduled deadlines
  • Testing team composition
  • Selected tech stack and platform
  • The complexity of test cases

What affects your project costs

To calculate the sum you will have to allocate for conducting testing and QA of your solution, we need to know the following aspects:

  • Urgency of completion
  • Leveraged technologies
  • Project scope and complexity
  • The chosen engagement model (Dedicated Team or Time and Material)
  • The duration of the project

What we need from your side

Exhaustive testing and QA can be accomplished only if the customer is ready to cooperate with us closely throughout the entire procedure. The project will proceed swiftly and efficiently if you provide the following information:

  • Project vision, objectives, and roadmap (in case it is available)
  • Detailed project requirements
  • Project-related documentation, like software architecture or mockups (if any exist)
  • Expected deadlines
  • Customer’s availability for requirements sessions (as a rule, several hours per week)

Our tech stack


Elena Markova

Elena Markova

Board Member, UNIQA Ukraine

We were impressed by the depth of the UX analysis they did in terms of our customer’s research, buyer persona creation, user journey mapping, etc. All the information like research findings, for instance, was presented in a clear form (presentations, Miro boards, clear infographics) so it was quite easy to understand what we need to build and why.

Antoaneta Karagyozova

Antoaneta Karagyozova

CPSO, Fadata

We are happy with DICEUS’ software implementation services. The team’s workflow is highly effective and professional in all aspects of the engagement. All clearly understand what goals we’d like to reach and do their best to do that as efficiently as possible. Overall, the partnership has been successful.

Phil Reynolds

Phil Reynolds

CEO, BriteCore

The DICEUS team has consistently supported the BriteCore team for many years. Their engineers are well-educated and highly invested in the ongoing quality of the BriteCore platform with sustained relationships that extend over four years. We appreciate everything the DICEUS team brings to the table as a development partner.

Explore our case studies

Frequently asked guestions

Why is software testing important for insurance?

The modern insurance industry is implementing a full-scale digitalization policy by onboarding state-of-the-art technologies. However, the functioning of professional applications and other solutions still leaves much to be desired regarding robustness, security, and error-free operation. Software testing is the only way to guarantee the seamless performance of the insurance companies’ ecosystems.

What types of testing do you provide?

Our competent and seasoned team is ready to run a comprehensive testing program to cover all areas and aspects of the digital environment of insurance organizations. The roster of technologies they apply and the innovative approaches they leverage enable them to conduct the entire scope of procedures within manual, automation, functional, penetration, performance, and integration software testing.

What are the benefits of QA services for insurance?

Quality assurance is mission-critical for insurance companies with big-time aspirations that provide their services via digital channels. When performed by a qualified team armed with cutting-edge tools, QA can step up data and infrastructure privacy and protection, implement automation of shop floor processes, improve user experience, and increase customer retention, thus maximizing ROI.

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