There is hardly a business domain in the modern digitally driven world that hasn’t undergone rapid and profound transformations caused by the widespread advent of Industry 4.0. The insurance realm is moving in the wake of this trend, employing an entire range of digital tools, channels, and technologies, including AI, ML, cloud, blockchain, big data, and more. But to guarantee complete customer satisfaction, all of them should function smoothly and error-free.
Insurance software testing is testing aimed at checking and verifying the functionality, performance, security, and reliability of software applications developed for and used in the insurance industry.
For example, functionality testing is usually performed to check the key functionalities of insurance software, including policy management, claim processing, underwriting, billing, payments, and many more. Special attention is paid to checking customer experience as it is one of the most important aspects of providing high-quality services.
DICEUS provides both manual and automated insurance software testing services. You can read more about these services below.
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Manual testing
The insurance application software must, above all, satisfy the end user. We ensure such satisfaction by adopting their perspective while testing professional solutions in the niche. The manual testing procedure covers several techniques, including conducting installation, user acceptance, error handling, UI, usability, and security checks.
Learn more about manual testing servicesAutomation testing
This kind of testing is performed by machines, not humans, which allows for the drastic reduction of insurance software development time and provides maximum control over each step in the solution-building pipeline. We create custom test scripts that are employed to launch high-end unit, regression, input-output, cookies, and other types of testing.
Learn more about automated testing servicesFunctional testing
As the name suggests, functional insurance application testing is called to analyze and assess each function of the solution. Our team checks the validity of each characteristic against the functional requirements set upon them. Relying on the method of black box testing, they feed in an appropriate input and see whether the output corresponds to the functional specifications.
Performance testing
The performance of a website or an app is one of the mission-critical parameters that ultimately condition the success or failure of the solution. The software testing service experts of DICEUS check how stable, responsive, fast, and scalable the product is under a certain workload. It is done by evaluating processing and data transfer speed, memory utilization, maximum concurrent users, etc.
Penetration testing
Cybercrime threats and possible data leakages are a nightmare for any digitally powered insurance company today. Penetration testing aims to identify vulnerabilities in the defensive armor of professional solutions and databases and eliminate breaches that can lead to illegal access to sensitive and financial data without its owners’ consent.
Learn more about pen testing servicesIntegration testing
In the closely-knit contemporary digital environment, any software piece never operates alone. Integration testing procedures performed by our specialists involve combining several modules of the system under scrutiny to check their functioning together. Engineering and running such tests ensure that all elements of your insurance software system play well together.
The rapid progress in the insurance industry leaves niche players with no choice but to harness state-of-the-art technologies. Their usage will allow them to not only keep their nose above the water but thrive and expand in this increasingly competitive market. Yet such an outcome is only possible if the solutions they rely on in their workflow operate up to the mark.
DICEUS can help you excel in business and outcompete your rivals by providing top-notch insurance QA and testing services. With our deep understanding of vital shop floor processes in the sphere and long-time experience in delivering first-rate testing and QA, insurance companies can accelerate and streamline their routine pipeline and attain exclusive satisfaction of their clientele.
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Contact usBenefits of insurance testing and QA services
No solution can be considered fully functional and ready for large-scale employment until thoroughly tested. This is even more true of professional software in the realm of insurance, which involves substantial sums and serious financial risks. By conducting meticulous testing and quality assurance, insurance companies can reap the following benefits.
About DICEUS
Our testing processes
During the dozen years of our presence on the digital market, the vetted team of testing engineers and QA experts of DICEUS has developed a universal roadmap for conducting software tests of various types and performing a QA procedure. How do we tackle such projects?
What impacts your project duration
The length of the insurance software quality testing procedure is hard to measure unless we are aware of the following factors.
- Project requirements
- Scheduled deadlines
- Testing team composition
- Selected tech stack and platform
- The complexity of test cases
What affects your project costs
To calculate the sum you will have to allocate for conducting testing and QA of your solution, we need to know the following aspects:
- Urgency of completion
- Leveraged technologies
- Project scope and complexity
- The chosen engagement model (Dedicated Team or Time and Material)
- The duration of the project
What we need from your side
Exhaustive testing and QA can be accomplished only if the customer is ready to cooperate with us closely throughout the entire procedure. The project will proceed swiftly and efficiently if you provide the following information:
- Goals of insurance software testing
- Software compliance requirements
- Project-related documentation, like software architecture or mockups (if any exist)
- Expected deadlines
- Customer’s availability for requirements sessions (as a rule, several hours per week)
Our achievements
Our tech stack
Testimonials
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Frequently asked questions
Why is software testing important for insurance?
The modern insurance industry is implementing a full-scale digitalization policy by onboarding state-of-the-art technologies. However, the functioning of professional applications and other solutions still leaves much to be desired regarding robustness, security, and error-free operation. Software testing is the only way to guarantee the seamless performance of the insurance companies’ ecosystems.
What types of testing do you provide?
Our competent and seasoned team is ready to run a comprehensive testing program to cover all areas and aspects of the digital environment of insurance organizations. The roster of technologies they apply and the innovative approaches they leverage enable them to conduct the entire scope of procedures within manual, automation, functional, penetration, performance, and integration software testing.
What are the benefits of QA services for insurance?
Quality assurance is mission-critical for insurance companies with big-time aspirations that provide their services via digital channels. When performed by a qualified team armed with cutting-edge tools, QA can step up data and infrastructure privacy and protection, implement automation of shop floor processes, improve user experience, and increase customer retention, thus maximizing ROI.