Vitaminise is a chatbot developed for the insurance company. The specific product the bot works for is car insurance. The chatbot allows for entering the car data (state number). All data relating to the car number plates are automatically pulled up to the chat, so there’s no need to fill in the information manually. As of now, users are offered one major product — compulsory motor third-party liability insurance, complemented by two extensions like limit raise and direct settlement. A user can choose a major product with or without the extensions mentioned. Once the product is chosen, the user can see its price. Afterward, the user is offered two options to enter the data. The first one is to enter the information manually. The second one is to get authorized with DIIA, the Ukrainian unified portal of state services. Once the person chooses DIIA, he/she gets the link to DIIA’s app, where all needed data (passport, individual taxpayer number, address, etc.) is taken. After all data is gathered, the person gets a link for payment and, once paid, receives the policy.