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The insured can report current symptoms by selecting them from a list of body avatars. Natural Language Processing helps understand patient inputs, inform about possible diagnoses, and receive a recommendation for which specialty of doctor to schedule an appointment with.
The insured can connect with doctors online instantly and get consultations, treatment plans, prescriptions, or referrals for additional exams. Moreover, more accurate diagnoses can be determined by utilizing an extended feature with clinical-grade remote physical exam devices.
Voice recognitionInsurers can extract policy numbers, incident descriptions, dates, and other necessary information for claims registration from customer conversations in real-time. Moreover, insurers can verify a caller's voiceprint against known fraudsters, allowing for the immediate detection and identification of fraud.
Video recognitionThis technology can detect fraud by analyzing the person's authenticity, monitoring driving behavior through telematics and video, and assessing claims by analyzing video proofs.
Image recognitionWith image recognition technology, users can assess damage (property or vehicles), whereas insurers can improve underwriting by identifying details affecting risk profiles and fraud detection.
Promote a healthy lifestyle and decrease the cost of claims. Insurers can encourage customers to lead a healthy life by participating in various programs and challenges and earning points for this. These points can be exchanged for discounts, gifts, free courses, health check-ups, and more.
Vitaminise chatbot understands context, recognizes voice and written messages and allows clients to buy a policy or file a claim. The chatbot can communicate in multiple languages simultaneously.
Policyholders can keep insurance cards in a digital wallet and use their policies whenever and wherever they need. Digital insurance cards can be added to Apple Wallet and Google Wallet via an ID card management functionality of the insurance company’s mobile app. Keeping cards in one secure and easily accessible place is convenient for customers, which results in enhanced customer satisfaction and loyalty.
By integrating a mobile application with portable devices for patient examination, the insurance company will be able to provide medical examinations by clinical staff online, regardless of where the insured is and what illness he/she has—acute or chronic. Such examinations may include, for example, listening to heart and lung sounds, examining the ear and throat, measuring blood pressure, blood oxygen level, and other parameters. In addition, such solutions work on artificial intelligence and help doctors in decision-making.
If you already have a mobile app, but want to refresh it with advanced functionality, we will help you find out what feature will benefit your business most.
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