Insurance claims management software development services

DICEUS provides custom insurance claims management software development and process automation for carriers. Also, we offer professional consulting and related services for core system modernization, functionality upgrades, CX/UX research and respective improvements for comprehensive claims automation.  

To stay competitive, modern insurers can’t go without next-gen IT products empowered with the latest technology. Modern consumers, in their turn, are used to a great variety of digital channels through which they can purchase, pay, and order what they need online, without visiting brick-and-mortar offices. The insurance sector is not an exception. It drastically needs a new personalized CX ensured throughout each customer touch point, including claim handling.

Claims management software is aimed at digitizing and harmonizing all claim-related workflows like submitting a claim, handling it according to the company’s rules and frameworks (for example, claim validation and settlement), and resolving (compensating or repaying for damage, etc.). This type of solution is usually integrated with larger core systems encompassing many vital functionalities like policy administration, underwriting, document management, and others.   

Improved efficiency

DICEUS specializes in designing and developing custom-tailored claims management software. It can significantly boost in-house performance via workflow optimization, in-depth analytics, intuitive user interfaces, and full-on capabilities for the complete digitization of traditional tasks with claims with the help of advanced technology.

Better customer experience

We have been working in the field for years, building solutions according to individual purposes and specifications to help you offer only the best experiences for carriers and policyholders. This is where sturdy, high-performance claim management software speeds things up, automates tons of cumbersome manual work, enables remote opportunities, and streamlines customer experiences in many other ways.

Reduced claims cycle time

Timely integration of specialized software helps make claim-related flows rapid and hassle-free, which significantly accelerates revenue generation and growth in the long run. Now, your usual claim processing cycle can be accelerated so that you can focus on a new level of service quality. From a long-term perspective, this means more satisfied customers in shorter stretches of business time.

Enhanced claims processing

Modern technologies simplify our lives by offering innovative tools and expanded opportunities for time-consuming claims processing. A software solution tailored to your workflow can automate routine tasks, digitize paperwork, and let you share files and collaborate with other specialists in real time. This is the ultimate way to process claims in line with the available technology.

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Our services

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Some facts about DICEUS

2011the year DICEUS was established
130projects delivered successfully
8offices around the world
GlobalDelivery Center in Poland
250full-time tech professionals
100IT services available

Our fully customized solutions for insurance

Vitaminise solutions are plug-and-play products that can be integrated into your IT landscape easily and quickly. They help engage more customers to use digital channels for claims submission, decreasing the load on your call centers and agents.

Advantages of our claims management software development services

Business value generation

The insurance claims management software solutions developed by DICEUS can enhance the underlying processes, smooth out workflows, and streamline service delivery. These are perfect opportunities to achieve a “powerhouse services provider” status and boost customer satisfaction and loyalty rates. And this is how solutions we design help generate long-term beneficial business value.

Result-oriented team

We provide well-adjusted teams of seasoned designers, developers, and other project specialists with the required experience and expertise to guarantee high-quality results. Our teams focus on your needs and specifics, helping you achieve what you need and more with thorough analysis, well-proven collaboration models, and flexible interactions in the project.

Flexible cooperation

Are you looking to launch a full-cycle development project and create a dedicated platform customized for your workflow from scratch? Or do you need to optimize an existing solution through some integrations, tweaks here and there, and such? We have suitable options and reasonable conditions for any case scenario to collaborate most efficiently and achieve outstanding results.

Quality guarantee

We can confidently guarantee the market-defining quality of our insurance claims software products based on years of fruitful operation in the market, a grip on the latest technologies and approaches, professional input of passionate veteran specialists, and an extensive portfolio to back it all up with. We promote personalized solutions that stand out from the crowd and push businesses.

Our insurance claims management software development process

Discovery phaseEvery project is kicked off with extensive prior study and analysis, which enables us to establish a solid basis for developing a high-quality product. We meet the client, go over all major and minor details of the product vision, collect and analyze requirements, make professional recommendations where appropriate, outline the future workflow, and start the project with a thorough market and competitor analysis. As a result, we can provide the most relevant features.
Development phaseThis is the most critical and time-consuming stage of the project, where most of the technical work is completed. Our claims processing software team will create software architecture and interface elements, integrate or hardcode all the technical features inside this design carcass, and set things in motion by finalizing the build, whether it’s an integrated or fully custom project. The end product is a functional software solution with a high-level UI and UX.
Testing and QAAll projects must go through rigorous testing and quality assurance. Our experienced QA engineers conduct user-perspective testing and polish it accordingly to grant high-quality product performance and make it well appreciated by the initial consumers. This step helps us address any issues users may encounter when using your product on the front end. In the long term, this ensures a high-quality user experience, which is so important in a claim management solution that boosts workflow.
DeploymentWe never abandon a project once it’s entirely developed and tested. Instead, we assist you in correctly deploying it in the required operational environment and introducing it to the target consumers. Our experts manage all areas of compatibility, resolve all operational compliance concerns, and ensure your claims management solution operates as it should in the target market. From the first day you use the final product in the field, we do everything we can to help you gain positive metrics.

What impacts your project duration

The final duration of a project is an individual matter influenced by various circumstances. We provide high-quality services that help you meet your objectives in the quickest time possible. However, the following are the specific aspects that influence the overall time of your project.

  • Project requirements
  • Time-to-market
  • Team composition
  • Chosen technology stack
  • Integration needs

What affects your project costs

The project’s estimated financial scope may be calculated only before it is launched. The estimate is highly influenced by a variety of deciding elements. Here’s what affects your project’s overall cost.

  • Scope of work and project’s complexity
  • The number of upgrades and customizations
  • Project completion urgency
  • Engagement model: Time and Material, Dedicated Team

What we need from your side

On behalf of our insurance claims system development firm, we accept full responsibility for the dependable, high-quality services we deliver. However, you should prepare the following information to assist us in making your project better.

  • Project goals, vision, and roadmap
  • Project requirements
  • Project-specific documentation
  • Client’s availability (a couple of hours per week)

Our tech stack

Client reviews

Elena Markova

Elena Markova

Board Member, UNIQA Ukraine

We were impressed by the depth of the UX analysis they did in terms of our customer’s research, buyer persona creation, user journey mapping, etc. All the information like research findings, for instance, was presented in a clear form (presentations, Miro boards, clear infographics) so it was quite easy to understand what we need to build and why.

Antoaneta Karagyozova

Antoaneta Karagyozova

CPSO, Fadata

We are happy with DICEUS’ software implementation services. The team’s workflow is highly effective and professional in all aspects of the engagement. All clearly understand what goals we’d like to reach and do their best to do that as efficiently as possible. Overall, the partnership has been successful.

Phil Reynolds

Phil Reynolds

CEO, BriteCore

The DICEUS team has consistently supported the BriteCore team for many years. Their engineers are well-educated and highly invested in the ongoing quality of the BriteCore platform with sustained relationships that extend over four years. We appreciate everything the DICEUS team brings to the table as a development partner.

Explore our case studies

Frequently asked questions

How to improve claims management workflow?

Traditional claims management workflow can be improved, facilitated, and streamlined in a variety of ways with the help of specialized software. Tailored solutions help autonomously handle routine tasks via digital signatures, document management tools, centralized editing opportunities, collaborative features, and more.

Do you have expertise in insurtech solutions?

We have been working with specialized claims administration software for years of professional operation in the market. We have an extensive portfolio of insurtech solutions that tackle different challenges, issues, and areas of operation. All thanks to a well-formed pool of reliable specialists who are savvy with the top-tier technologies enabling modern insurtech.

What are the insurtech trends today?

Top trends in the industry include personalized solutions, integration of advanced technologies (such as AI, blockchain, IoT, AR/VR, etc.), analytical predictions, autonomous digital assistants, and wearables. There may also be other least popular trends. But right now, we can help you obtain a claim management system in line with the latest trends.

Let’s talk about your project needs

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