AI-Powered Underwriting Platform for Life Insurance

DICEUS Underwriting Workbench is an all‑in‑one platform for application intake, case management, financial and medical reviews, intelligent decision support powered by AI, straight‑through processing (STP) of low‑risk cases, pricing, and more.

Request a demo AI-Powered Underwriting Platform for Life Insurance

Who can use this solution?

All who are engaged in life underwriting operations can use the platform as it offers many useful features. Here is a list of example target users:

Key modules

Underwriter workbench Underwriter workbench

A centralized workspace to handle submission intake, triage, reviews, referrals, and decisions.

  • Dashboard with queues, tasks, KPIs, alerts, and SLA risk indicators
  • Workspace for review, decisioning, and collaboration
  • Pipeline and stage‑based case management
  • Team workload and assignment support
  • Real‑time case status monitoring
Underwriter workbench

Customer 360 Customer 360

See the whole picture to make the right decision: who the person is, what coverage they already carry, how they applied before, and what the medical investigative record shows.

  • A helicopter view of customers and insureds
  • Active and prior submissions and cases
  • Complete review of coverage and policy exposure
  • Access to prior evidence, communication, and case history
  • Related parties and household relationships
  • Risk and AI insights
Customer 360

Workflow, tasks, requirements, and SLA Workflow, tasks, requirements, and SLA

Life underwriting operations are coordinated through configurable workflows, requirement tracking, vendor orders, reminders, and SLA management.

  • Configurable life underwriting workflows and routing rules
  • Stage‑based SLAs, escalations
  • Central task and requirement management
  • Vendor order and appointment tracking
  • Reminders and follow‑ups
  • Cross‑case operations console for work monitoring and bulk actions
Workflow, tasks, requirements, and SLA

Medical underwriting Medical underwriting

Assess health risks using medical evidence within a single connected workflow.

  • Labs and vitals, questionnaires, APS, and EHR, conditions
  • Medical requirements, orders, and appointments status tracking
  • Guideline and calculator-assisted medical assessment
  • AI medical insights, summaries, and explainability
  • Referrals to medical directors or officers when required
Medical underwriting

Financial underwriting Financial underwriting

Analyze affordability, exposure, income verification, and insurable interest for life insurance products.

  • Income and employment
  • Assets and liabilities
  • Verification workflows for payroll, bank, tax, and employer data
  • Affordability and exposure analysis
  • Beneficiary and insurable interest validation
  • Business and key person financial analyzer
  • Group eligibility
Financial underwriting

Life rating, pricing, and illustration Life rating, pricing, and illustration

Connect underwriting outcomes to premium calculation, scenario analysis, and offer generation.

  • Pricing and offering workspace for life products
  • Premium calculation and component breakdown
  • Illustration builder and projection viewer
  • Scenario comparison and optimization
  • Reinsurance impact simulation
  • Offer versioning, approvals, and broker-ready outputs
Life rating, pricing, and illustration

Risk appetite, decision rules, and product governance Risk appetite, decision rules, and product governance

Control the underwriting logic that drives decisions across products, jurisdictions, and segments.

  • Product-level risk appetite
  • Eligibility rules
  • Age and amount matrix management
  • Decision rules and flow designer
  • Classification matrix for underwriting classes, tables, exclusions, etc.
  • Product, workflow, and policy mapping
  • Central business parameters, code sets, and feature flags
Risk appetite, decision rules, and product governance

Artificial intelligence decision support Artificial intelligence decision support

Accelerate life underwriting with AI‑powered summaries, guidance, and next actions.

  • Case summaries for medical, financial, and application review
  • Missing data detection and recommended next steps
  • Guideline and knowledge search with citations
  • Document Q&A and evidence chat
  • Draft decision notes and broker interactions
  • Playbooks for common underwriting tasks
Artificial intelligence decision support

AI risk assessment and recommendations AI risk assessment and recommendations

Detect risk with AI, get AI recommendations, and find comparable life cases with clear explanations.

  • AI risk scoring across medical and financial inputs
  • Underwriting recommendations (accept, rate, postpone, decline)
  • Confidence scores, drivers, and comparable case insights
  • Counterfactual and what-if scenario analysis
  • Portfolio triage for high‑risk and STP‑eligible cases
  • Outcome intelligence from similar historical cases

Broker, customer, and distribution experience Broker, customer, and distribution experience

Extend the underwriting platform to brokers, agencies, and applicants with digital submission, communications, and distribution management.

  • Broker and digital application portal
  • New application submission and status tracking
  • Document upload and eSignature support
  • Offer review and acceptance workflows
  • Messaging and automated communications
  • Agency onboarding, licensing, commissions, and performance management

Straight-through processing (STP) Straight-through processing (STP)

Automate low‑risk life underwriting journeys while preserving control and exception handling.

  • STP policy and precondition management
  • Automated decision execution for eligible cases
  • Auto‑offer generation and pricing guardrails
  • Issuance readiness validation
  • Automated handoff to policy issuance
  • Exception, retry, rollout, and kill‑switch controls

Document management Document management

Convert unstructured submissions and evidence into organized underwriting data.

  • Central repository for life underwriting documents
  • AI‑based classification, Optical Character Recognition (OCR), extraction, and indexing
  • Document versioning, chain of custody, and privacy controls
  • Evidence linking and reuse across cases where policy allows
  • Packet assembly, reconciliation, completeness checks, and deduplication
  • Canonical underwriting data mapping from documents to case records

Want to explore the platform?

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