What we offer
Custom development
We create custom retail CRM solutions capable of combining both offline and e-commerce channels into efficient, holistic workflows via which your sales team can successfully satisfy your customers. Fruitful staff collaboration along with higher productivity results from using CRM retail software we can create on an individual basis. We provide you with sales automation based on real-time data on customers and orders that our intelligent retail CRM systems collect and process across all your sales channels. Forget about time-consuming sales routines with highly-integrated custom CRM software for retailers.
Platform integration
Nothing but full integration appears when customer support call-centers, messengers, self-service terminals, social media, and email platforms go under the management of a unified vehicle of sales. A highly-integrated retail CRM platform can provide coherent control over critical processes such as ticket management and order updates. Any in-store experience of your customers, along with their shopping behavior and purchase history, is no longer a secret when various data-aggregation means such as POS, sensors, beacons, and mobile apps are getting integrated with CRM software for retail.
System modernization
In many cases, developing a retail CRM system from scratch makes sense, but sometimes it doesn’t. What if some upgrades are sufficient to optimize the existing CRM software? System modernization can be a time-saving solution for retailers whose business is rarely tolerant of both protracted interruptions and radical transformations. Following the pragmatic principle of “the best is the enemy of the good”, we provide retailers with the cost-saving revitalization of their current CRM systems via new modules and features. Our specs can make a brief but profound examination of the existing retail CRM software to deliver valuable insights on what can be improved without re-architecting the whole system.
Cloud migration
Even the richest on-premise IT facilities can get obsolete sooner or later. There is no sense in waiting for such a moment: cloud migration is here to let retail CRM systems stay immune to any technology gap. Every developing retail business has to overcome various teething troubles when the growing number of customers makes retail CRM platforms rapidly acquire new features and capabilities. It is better to have no constraints in terms of computing power, storage space, and continuous accessibility then. Cloud migration helps meet any challenge in such a context. DICEUS offers a full range of cloud migration services no matter what type, model, and strategy of cloud migration our customers may prefer.
