What we offer
IT solutions for customer experience
Customer experience is the only key factor that helps retailers individuate among their rivals. DICEUS offers custom IT solutions for retail to turn ordinary contact centers into omnichannel communication portals covering multiple aspects of the customer experience through voice, text messages, email, chatbots, and social media. Our solutions enhance customer assistance with the most up-to-date digital technologies to turn every interaction with your customers into another strategic advantage in the fierce competition. Proactive support and clock-around monitoring provided by our IT services for retail can add more value to every moment your customers spend with your business.
IT solutions for ecommerce
Out-of-the-box ecommerce solutions drive retailers to e-market without pre-adjusted individual features that provide an unprecedented customer experience allowing your clients to distinguish your business from others. DICEUS offers custom IT solutions for ecommerce that include those features. We create easy-to-use ecommerce software with individual design having no redundant functionality. At the same time, we provide our clients with everything necessary to fulfill ecommerce orders of any kind. Tax-calculating options, communication, and support, payment gateways, efficient product inventory, as well as any other feature can be integrated into your custom IT solution upon request.
Supply chain solutions
Moving physical products over global and local supply chains through digital services is what DICEUS sees as the value we can add to your business with our supply chain software solutions. This is about both the optimization of production and distribution, synchronization of supply and demand. Planning purchase seems to make no sense without planning supply and distribution. Our supply chain solutions facilitate planning to help retailers adopt business automation in their product delivery. We create highly customized supply chain software capable of meeting any replenishment scenario.
AI and data analysis solutions
No business agenda is viable without efficient data processing nowadays. Every customer generates a lot of data to be analyzed for precise sales predictions and well-targeted marketing. DICEUS helps collect raw data related to your business and process it with advanced artificial intelligence algorithms. Our machine-learning options help bring your business analysis to the farsighted strategies for leaving your rivals behind. No magic, but clever engineering is what our AI and data analysis solutions imply. The deeper the understanding of a market situation is the richer the retail business becomes.
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Benefits of our IT services for retail
Our retail IT solutions development process
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What impacts your project duration
Despite many software solutions for retail look similar, they may require different periods of time to be completed. Especially when it comes to the highly customized software products which we use to propagate. Software development is a very artistic process that implies many non-trivial approaches the timeframe of which is hardly predictable. Nonetheless, our specialists can make more or less precise calculations of the working hours necessary to complete the project when SDS is available. In general, the following factors should be taken into consideration:
- Project requirements
- Expected deadlines
- Team composition
- Chosen technology and platforms
What affects your project costs
As in the case of project duration, the cost of each retail solution depends on the final configuration of the developed software. There is a direct correlation between the amount of work required to complete the project and the final cost. We always represent a transparent calculation in which even customers who stay far from software development can find exhaustive information about why the solution costs as it costs. Such info usually includes the following cost-determining factors inter alia:
- Project scope and complexity
- Chosen technology
- Project completion urgency
- Engagement model: Fixed Price, Time & Material, Dedicated Team
What we need from your side
We never require a ready-to-use SDS from our customers: creating such a document is far from what they do in their business. However, we seek to have as tight collaboration as possible with our clients to avoid any misunderstanding in the future development process. That’s why we propose to arrange face-to-face meetings (the online ones are also acceptable) to reach a shared vision of the project through the most natural communication. If such meetings appear problematic for some reason, we’d like to get the following data from customers to start our work:
- Project goals, vision, and a roadmap if available
- High-level project requirements
- Project-specific documentation, if available
- Client’s availability for weekly gathering sessions
Our tech stack
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Frequently asked questions
Our vast experience allows us to provide business analysis in the domains where we feel confident in terms of software technologies. The results of any business analysis are usually formalized in the deliverables dedicated to various stages of a business lifecycle. We can deliver standalone documents that cover the following business aspects: 1) business profile: a backstory of the business, main drivers, a domain (domains) where the business can successfully run, presumed vulnerabilities and problems, dependencies and responsibilities of the business owners; 2) use case specification: the business requirements along with the desired functionality to be achieved, the approaches to be used to implement one or another IT solution according to a current business model, the approximate cost and possible risks.
We provide a wide array of consulting services for our customers, including the assessment of their software-hardware infrastructures. We can check the status of the software products used by our customers to figure out whether they correspond to the contemporary IT standards. We can do both performance tests and the codebase review to detect those elements of the system that ought to be modernized. The origin of the customer’s system does not matter: DICEUS can dissect any sort of software to grasp both the structure and functionality. The results of our analysis can be represented in the form of a document with our suggestions on possible upgrades and modernization.
In contrast to many rivals in the software development sector, DICEUS never looks for one-time customers. We expect each of our clients to turn to our permanent partner. It means we clearly understand the degree of responsibility we’d like to share with our clients regarding everything that might happen with the IT solution we create over its entire lifecycle. Every custom software solution requires an individual approach. This is the most delicate point in the relationships with customers since the tiniest incompetency from our side can result in severely destructive effects on our reputation. That’s why we never “wash our hands” after the solution is launched. On the contrary, DICEUS always seeks to establish a true partnership with every customer regardless of the scope and cost of the ordered solutions and services.