US

Managed IT services and support

What we offer

Delegating IT tasks to an external provider can solve your toughest challenges with downtime, ineffective operational processes, high workforce costs, and many more. Look through the list of managed IT service solutions we offer to our clients.
  • Managed migration services

    We are mature managed IT service company to help you with any project requiring data migration. These can be, for example, migration from on-premise to cloud, from cloud to cloud, data migration in data warehouse projects, integration projects, and many more. Whatever you need, we offer guaranteed success and on-time service delivery.
  • Managed DevOps services

    Delegate your DevOps to a professional managed IT provider (MSP) to build CI/CD pipelines, implement a new or updated IT infrastructure, migrate to another infrastructure, or other. With managed services, it can be faster to release new products and better collaborate across various departments. We have expertise in the AWS code pipeline, Docker, Digital Ocean, Oracle Database, and many more.
  • managed it services and support 1
    • Managed testing services

      We offer managed IT support in all testing-related activities for your software product development. Managed testing is recommended if you don’t have skilled resources onboard, or you would like to get unbiased QA service. Our test engineers are experienced in manual and automated testing, including security testing, penetration testing, and integration testing.
    • Managed support services

      We are a managed IT support company offering multiple technical support options: 24x7 covering all time zones, 24x5 covering all time zones, 12x5 covering 12 hours per day on business days, 8x5 covering business hours only, and on-call support options with variations. Please contact us to learn more about the option that is interesting for your company.
    managed it services and support 2
    The list of managed IT support services we provide is not limited to the above services. Please contact us if you have specific needs and requirements to learn if we could help you with those. Besides, if you are unsure about what you need, our analysts can conduct an in-depth business analysis to discover that.

    Benefits of managed IT services

    Managed IT solutions like disaster recovery, data backup, network monitoring and management, DevOps, integration, and others, can improve your employees’ productivity significantly by eliminating the need to continually monitor and manage complicated IT jobs and tasks. Below are all benefits you can get from IT managed support.

    Increased efficiency

    Any downtime associated with IT infrastructure problems results in lost productivity. Managed IT company can help you solve many issues related to downtime caused by ineffective operations and data flow by migrating to the cloud, implementing the latest business intelligence solutions empowered by artificial intelligence and robotic process automation technologies.

    Stronger security

    We are a managed IT security services provider to help your business ensure higher security of your IT infrastructure, your company data, your customer personal data by implementing stronger verification methods, developing effective data access rights management patterns, implementing the most efficient data recovery and backup strategies.

    Better awareness

    Managed IT services are a key to making your reporting and analytics organized and data-driven. Together with regular monitoring, we provide comprehensive reports on audits, support, troubleshooting, bug detection and fixing, other technical gaps and issues you might have. Continuous reporting will increase your awareness of IT issues and will serve as a basis for effective decision-making.

    Faster time to market

    Faster time to market is possible thanks to efficient operations ensured by intelligent automation and outsourcing your IT jobs to an external provider. Our analysts are skilled in discovering your pressing challenges and finding the right solutions to those, accompanied by our team's right service offering.

    Our managed IT services

    Any IT managed service requires a step-by-step strategy developed specifically for your organization to bring real business values. Thus, we start with consulting and brainstorming sessions with clients to understand what they need. Afterword, come in-depth analysis, planning, and execution.

    Consulting

    IT managed services and solutions consulting is provided to detect your high-level requirements for a given service. Traditionally, we will need a couple of hours to find out what type of service better fits your challenges. Besides, we offer a quick and free 30-minute strategy comprising basic consulting.

    Analysis

    In case you make up your mind on any IT managed service, our team of analytics and technical specialists will discover your business to gather all requirements, logic, needs, goals. Together with you or representatives from your side, we will create a project strategy, roadmap, statement of work, master service agreement, and other documents needed to deliver the services efficiently.

    Strategy

    The project strategy is built according to the formalized requirements. It may include a project roadmap, work breakdown structure, suitable tech stack, resources and timeline, and many more. The strategy and deliverables will depend on your project type, scope, and complexity.

    Execution

    Our managed IT services are provided by highly-skilled and certified project managers, analysts, developers, test engineers, designers, and DevOps. We guarantee flexibility by offering excellent scale-up and scale-down capabilities, various support options, and a wide range of services you can get in one place.

    What impacts your project duration

    Managed IT services and solutions are diverse; that’s why it is difficult to say how much time it will take to deliver these services. For your information, here is a standard list of things affecting the duration.

    • Project requirements
    • Expected deadlines
    • Team composition
    • Chosen technology and platforms
    • The volume of data and number of data schemas and systems to be transferred
    • The type of managed IT services

    What affects your project costs

    The cost of managed IT services depends on the type of required service, which may be custom development from scratch or on-call technical support. Here are the things that affect the cost.

    • Project scope and complexity
    • Chosen technology
    • Project completion urgency
    • Engagement model: Fixed Price, Time and Material, Dedicated Team
    • The type of managed IT services

    What we need from your side

    From the client-side, we usually need requirements, the most pressing challenges, and goals. The rest of the things is as follows.
    • Project goals, vision, and roadmap if exist
    • High-level project requirements
    • Project-specific documentation if available, for example, software architecture and mockups
    • Client’s availability (a couple of hours per week for requirements gathering sessions)
    • Project deadlines

    Our tech stack

    • net .NET/ASP.NET
    • Java Java
    • Python Python
    • php PHP
    • JMeter JMETER
    • TM4J TM4J
    • Docker Docker
    • oracle database-1 Oracle Database
    • aws-1 AWS
    • Azure Azure
    • Digital-Ocean Digital Ocean
    • Google-Cloud-Platform Google Cloud
    • Oracle-Cloud Oracle Cloud

    Explore our case studies

    Banking

    POC for Raiffeisen Bank’s self-service terminals development based on the existing ATM NCR network

    • Software architecture
    • Java
    • Banking
    • Ukraine
    Learn more

    Government

    Discovery phase for Counter Tools

    • Discovery phase
    • Testing
    • Python
    • Django
    • Government
    • USA
    Learn more

    Insurance

    Chatbot “Vitaminise” used by the insurance company

    • Chatbot development
    • Custom software development
    • ASP.NET Core
    • Insurance
    • Ukraine
    Learn more

    Marketing and Advertising

    Custom software development scrapper tools

    • Python
    • React.JS
    • Software architecture
    • Custom software development
    • Big data
    • Marketing
    Learn more

    Maritime

    Scoutbase web platform for Maritime

    • GraphQL
    • AWS
    • Software architecture
    • UI/UX design
    • Cloud solutions
    • Big data
    • Denmark
    • Maritime
    Learn more

    Financial Services

    SmartValor blockchain app

    • JavaScript
    • Angular JS
    • Software architecture
    • Web app development
    • Cloud solutions
    • BI and reporting
    • Switzerland
    • Financial Services
    Learn more

    Computer Software

    Optimization of SimpleTix

    • Telerik
    • .NET
    • Software architecture
    • Custom software development
    • Cloud solutions
    • USA
    • Computer software
    Learn more

    Real Estate

    Vacation Rental Pros redevelopment

    • Software architecture
    • Custom software development
    • Cloud solutions
    • Big Data
    • USA
    • Real estate
    • Rental
    Learn more

    Government

    Optimization of government-grade servers

    • AWS
    • DevOps
    • Software audit
    • Cloud solutions
    • Japan
    • Government
    • Transportation
    Learn more

    Internet

    MS office toolbar for Zola Media

    • Office 365
    • Software architecture
    • Custom software development
    • Cloud solutions
    • USA
    • Internet
    Learn more

    Computer Games

    Goal one mobile app

    • Unity
    • Cocos2d
    • Software architecture
    • Mobile app development
    • Germany
    • Computer games
    • Entertainment
    Learn more

    Computer Software

    Pinpoint payment plugin optimization

    • Magento
    • Cloud solutions
    • Blockchain
    • Software architecture
    • Custom software development
    • Israel
    • Computer software
    Learn more

    Financial Services

    HCM data management system

    • Vue
    • Python
    • Software architecture
    • Custom software development
    • Big data
    • Cloud solutions
    • Financial services
    • Germany
    Learn more

    Healthcare

    A web .NET-based app for dental clinics

    • .NET
    • Adobe Illustrator
    • Software architecture
    • UI/UX design
    • Cloud solutions
    • BI and reporting
    • Norway
    • Healthcare
    Learn more

    Government

    COVID-19 monitoring in Saudi Arabia

    • React
    • PostgreSQL
    • Cloud solutions
    • Big data
    • Software architecture
    • Web app development
    • KSA
    • Government
    Learn more

    Retail

    ERP project for Total Image Group

    • .NET
    • Angular
    • Software architecture
    • Web app development
    • Big Data
    • Cloud solutions
    • Australia
    • Retail
    Learn more

    Retail

    eCommerce project for Total Image Group

    • .NET
    • Angular
    • Software architecture
    • Web app development
    • Big Data
    • Cloud solutions
    • Australia
    • Retail
    Learn more

    Aviation and Aerospace

    Spark streaming big data solution for Naya

    • Python
    • Spark streaming
    • Software architecture
    • Custom software development
    • Big Data
    • Real-time data processing
    • Israel
    • Aviation & Aerospace
    Learn more

    Insurance

    Insly cloud-based insurance platform

    • Google cloud platform
    • Cloud solutions
    • Big Data
    • Software architecture
    • Web app development
    • Estonia
    • Insurance
    • Insurtech
    Learn more

    Computer Software

    Security app for Gunnebo

    • Xamarin
    • .NET
    • Mobile app development
    • System integration services
    • IoT
    • Video streaming
    • Sweden
    • IT security
    Learn more

    Logistics

    A fleet management app for soldier trucking

    • .NET Core
    • Azure
    • Web app development
    • Software architecture
    • USA
    • Logistics
    • Automotive
    Learn more

    Social

    Enhanced Connector.org web app

    • C#
    • Azure
    • Software architecture
    • UI/UX design
    • Cloud solutions
    • Big data
    • USA
    • Social
    Learn more

    Banking

    Blockchain crypto wallet for ICO and crowdsales

    • AngularJS
    • Python
    • Software architecture
    • UI/UX design
    • Blockchain
    • Cloud solutions
    • Banking
    Learn more

    Financial Services

    VAT application for financial services companies

    • .NET
    • Maestrano
    • Software architecture
    • UI/UX design
    • Cloud solutions
    • BI & reporting
    • Australia
    • Financial Services
    Learn more

    Entertainment

    SynergySport baseball analytics solution

    • WPF
    • Avalonia
    • Software architecture
    • UI/UX design
    • BI & reporting
    • Big data
    • Sport
    Learn more

    Agriculture

    Web-based Earth observation crop rotation software

    • Python
    • Software architecture
    • System integration services
    • Big data
    • Data science
    • Agriculture
    Learn more

    Computer Software

    Terrabit cloud web app for TerraPoint Networks

    • .NET
    • Angular
    • UI/UX design
    • Custom software development
    • Cloud solutions
    • Big data
    • Singapore
    • Computer software
    Learn more

    Retail

    TecTelik new website

    • WordPress
    • UI/UX design
    • Software architecture
    • Cloud solutions
    • Canada
    • Retail
    Learn more

    Insurance

    Updated INSIS application for Fadata

    • Custom software development
    • Insurance
    • Insurtech
    Learn more

    Insurance

    Earth observation software for insurance niche

    • Custom software development
    • Insurance
    • Insurtech
    Learn more

    Agriculture

    Cloud-based software for Earth observation

    • Cloud solutions
    • custom software development
    • Image recognition
    • Agriculture
    Learn more

    Financial Services

    Web-based binary option platform on cryptocurrencies

    • Web app development
    • UI/UX design
    • Manual testing
    • Automated testing
    • Blockchain
    Learn more

    Banking

    Contactless payment solution

    • NFC
    • Payment gateway
    • custom software development
    Learn more

    Oil and Energy

    Cloud-based software for oil and gas company

    • Cloud solutions
    • custom software development
    • BI & reporting
    • Artificial intelligence
    Learn more

    Banking

    Secure payment gateway for banking

    • Custom software development
    • Fintech
    • Payment gateway
    Learn more

    Banking

    eCommerce payment solution

    • Fintech
    • Custom software development
    • Payment gateway
    Learn more

    Banking

    White-label processing center for banking industry

    • Banking
    Learn more

    Agriculture

    Earth observation application for soil moisture drones

    • Custom software development
    • Data science
    • Big data
    Learn more

    Insurance

    KloonRisk - an insurance broker solution for Kloud-Soft

    • Azure
    • Microsoft
    • Insurance
    • Insurtech
    • Custom software development
    • Cloud solutions
    Learn more

    Government

    Blockchain-based voting app

    • Custom software development
    • Blockchain
    Learn more

    Real Estate

    Blockchain-based real estate purchasing platform

    • Custom software development
    • Real estate
    • Blockchain
    • Ethereum
    Learn more

    Computer Software

    BI upgrade for ApexSQL

    • SQL
    • Microsoft
    • BI & reporting
    • Custom software development
    Learn more

    Computer Software

    SSAS loader upgrade for ApexSQL

    • SQL
    • Microsoft
    • SSAS
    • Database
    • XMLA
    • Custom software development
    Learn more

    Computer Software

    SourceControl upgrade and Git integration for ApexSQL

    • SQL
    • Microsoft
    • SourceControl
    • Custom software development
    Learn more

    Computer Software

    Always on support integration for ApexSQL

    • SQL
    • Microsoft
    • Custom software development
    Learn more

    Computer Software

    Extended events engine integration for ApexSQL

    • SQL
    • Microsoft
    • Custom software development
    Learn more

    Computer Software

    CI/CD dashboard for ApexSQL

    • SQL
    • Microsoft
    • CI/CD
    • Custom software development
    • DevOps
    Learn more

    Computer Software

    BI loaders upgrade for ApexSQL

    • SQL
    • Microsoft
    • Custom software development
    • Software audit
    Learn more

    Computer Software

    Aggregated reports for ApexSQL

    • SQL
    • Microsoft
    • Custom software development
    • Software audit
    Learn more

    Telecommunications

    CRM system upgrade and integration for a norwegian CRM provider

    • .NET
    • Custom software development
    • Software support
    • System integration services
    • UX/UI design
    • BI & reporting
    • Norway
    • CRM
    Learn more

    Computer Software

    Database migration cost estimation module for NAYA Tech

    • AWS
    • Java
    • Kotlin
    • Custom software development
    • Manual testing
    • Automated testing
    • Software integration services
    • Cloud solutions
    Learn more

    Computer Software

    Database migration analysis software for NAYA Tech

    • Java
    • Spring
    • Software architecture
    • UI/UX design
    • Custom software development
    • Manual testing
    • Automated testing
    • BI & reporting
    Learn more

    Restaurants

    Restaurant rewards platform and apps

    • C#
    • .NET
    • Android
    • iOS
    • Microsoft Azure
    • Xamarin
    • UI/UX design
    • Web app development
    Learn more

    Insurance

    FSA – a self-service benefits management solution

    • AngularJS
    • ASP.NET
    • Microsoft Azure Cloud
    • Visual Studio
    • Software Architecture
    • UI/UX design
    • Custom software development
    • Software support
    Learn more

    Entertainment

    Music event platform for fans and hosts

    • .NET Core
    • Angular
    • Software architecture
    • UI/UX design
    • Web app development
    • Custom software development
    • Manual testing
    • Automated testing
    Learn more

    Frequently asked questions

    What are managed IT services and solutions?

    Managed IT services are network management, testing, DevOps, technical support, data migration, and others requiring special skills and external resources. Software outsourcing providers usually offer a wide range of such services under pre-defined conditions.

    Why choose managed IT services for business?

    Managed IT services fit best to those companies that don’t have the required technical skills and stack on board or don’t have much time and resources to execute these tasks. With external efforts, you can significantly accelerate time to market, improve efficiency, and reduce costs on the in-house workforce.

    What are the benefits of managed IT services?

    Among the most significant advantages of managed IT services, we can name predictable costs, expertise in technology and business domain, regular upgrades, transparent reporting, time savings, faster time to market, and many more.

    Software solutions bringing business values

    gartner
    5/5
    2 reviews
    clutch
    4.9/5
    46 reviews

      Contact us

      100% data privacy guarantee

      Remove file
      Thank you!
      Your request has been sent
      We will get back to you as soon as possible

      USA

      +16469803276 2810 N Church St,
      Ste 94987,
      Wilmington, Delaware
      19802-4447

      Denmark

      +4531562900 Copenhagen, 2900
      Hellerup, Tuborg
      Havnepark 7

      Poland

      +48789743438 ul. Księcia Witolda,
      nr 49, lok. 15,
      50-202 Wrocław

      Lithuania

      +4366475535405 Alytus, LT-62166,
      29 VarÄ—nos g., 106

      Faroe Islands

      +298201515 Smærugøta 9A,
      FO-100 TĂłrshavn,
      Faroe Islands

      UAE

      +4366475535405 AG Tower,
      Business Bay