Healthcare managed IT services 

Today’s healthcare systems are filled to the brim with data. Efficiently managing all of it is critical for patient care and operational efficiency. Healthcare managed IT services provide an effective solution and the infrastructure to handle vast data securely. DICEUS offers top-tier services that streamline data processing and bolster technological infrastructure in healthcare. 

Our services 

Modern healthcare is as much about technological prowess as medical expertise. Combining the two, healthcare providers can enhance patient care and streamline operations. Here’s how DICEUS contributes to this synergy. 

CX for healthcare

Patient satisfaction often translates to better health outcomes. At DICEUS, we recognize the essential role of an optimized Customer Experience (CX). Through our specialized services, healthcare institutions can achieve faster appointment processes, clearer patient-doctor communications, and an overall improvement in the patient journey. The primary goal is to make healthcare a service and an experience. 

Custom software development

Generic software solutions often fall short of addressing the nuanced demands of healthcare institutions. DICEUS rises to this challenge by crafting software that fits the exact requirements of each facility. From advanced electronic health record systems to innovative telemedicine platforms, we develop tools that resonate with the institution’s mission and vision. The result is a unique IT ecosystem that drives effective patient care. 

HIPAA compliance consulting

The sanctity of patient data remains paramount. Navigating the intricate labyrinth of HIPAA regulations becomes less daunting with managed IT services for healthcare. We offer comprehensive guidance on HIPAA standards and provide detailed risk assessments, actionable strategies, and continuous support. Our expertise allows healthcare providers to uphold the highest data protection standards and patient trust. 

Cybersecurity strategy 

A robust cybersecurity strategy is indispensable in a sector where patient data represents both a crucial resource and a potential vulnerability. DICEUS develops comprehensive cybersecurity strategies tailored specifically for the sector. We undertake exhaustive risk assessments, devise protective measures against numerous threats, and set protocols for rapid response in case of breaches. 

Software support 

Software solutions, no matter how advanced, require maintenance and support to retain their efficacy. At DICEUS, we understand that persistent software issues can hinder patient care and disrupt operations. Our software support services encompass issue resolution, regular updates, maintenance, and proactive troubleshooting. We work to ensure that your software infrastructure remains robust and reliable. 

EHR/EMR consulting 

Electronic Health Records (EHR) and Electronic Medical Records (EMR) are more than just digital documentation. They are the bedrock of efficient patient care. At DICEUS, we guide institutions through the labyrinthine process of selecting the right system, implementing it with minimal disruptions, and training staff for optimal usage. Further on, we assist in continuously optimizing these systems. 

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Benefits of our healthcare managed IT services 

The integration of advanced IT services in healthcare doesn’t just address the present challenges but also prepares institutions for future risks. Here are four benefits that healthcare providers can derive from managed IT services at DICEUS: 

Enhanced data security 

The healthcare sector handles a wealth of sensitive information. From personal patient details to critical health records, the stakes for data breaches are exceptionally high. Standard security measures are often inadequate. Cybersecurity strategies at DICEUS ensure that healthcare institutions are not only shielded from existing threats but are also prepared for emerging vulnerabilities. Our approach includes regular system audits, real-time threat monitoring, and prompt response mechanisms. 

Optimized operational efficiency 

The operation of healthcare establishments relies on efficient software and technology infrastructure. With our tailored software support, we guarantee minimal downtime and disruptions. Our troubleshooting and regular updates keep software tools in their prime condition so medical staff can access the information they need promptly and reliably. This translates to cost savings and facilitates quicker patient care. 

Scalability for future growth 

Any organization evolves and expands over time. The healthcare managed IT solutions they employ should not be static and offer room for growth and evolution. Our software is developed with a vision for the future, allowing for easy upgrades and integrations as the institution grows. Whether it’s integrating new departments or adding new technological functionalities, our solutions are designed to evolve in tandem with the institution. 

Regulatory compliance 

The medical care sector is governed by many regulations. Non-compliance can lead to hefty fines, legal complications, and a tarnished reputation. We offer detailed insights into regulatory requirements, undertake audits to pinpoint areas of concern, and provide strategies to address them. We also offer continuous monitoring and updates, guaranteeing that healthcare institutions remain compliant as regulations evolve. 

About DICEUS

2011the year DICEUS was established
130projects delivered successfully
8offices around the world
GlobalDelivery Center in Poland
250full-time tech professionals
100IT services available

Most frequent challenges healthcare providers can overcome with IT services 

The healthcare sector often grapples with different technological challenges. Healthcare IT services provided by DICEUS resolve them. Here are several prevalent hurdles that healthcare institutions can address effectively with expert IT management: 

Data breaches and cybersecurity threats In an age where cyber-attacks are becoming increasingly sophisticated, healthcare institutions are prime targets, given the sensitive data they handle. A successful breach can result in losing invaluable patient information, monetary penalties, and a tarnished reputation. Through continuous threat monitoring, regular security updates, and comprehensive risk assessments, healthcare providers can shield themselves from potential breaches and maintain patient trust. 
Integration of disparate systems Healthcare institutions often employ a range of software solutions for different functions – patient records, billing, diagnostics, and more. Making these systems communicate efficiently can be daunting, leading to operational inefficiencies and potential data silos. With expert IT management, these disparate systems can be integrated easily. This harmonization guarantees that data flows smoothly across departments, which enhances operational efficiency. 
System downtimes and service interruptions Any interruption in IT services, be it due to software issues, hardware failures, or other technical glitches, can severely hamper patient care. These downtimes can lead to delayed diagnoses, disrupted treatments, and patient dissatisfaction. With robust IT management, the risks of such interruptions are minimized. Proactive system monitoring identifies potential issues before they escalate, while efficient support guarantees that any problem is addressed promptly. The result is a more reliable IT infrastructure. 
Adapting to technological advancements There’s a constant stream of innovations, from telemedicine solutions to AI-driven diagnostics. While these advancements offer immense potential, integrating them into existing systems and staff training can be challenging. Healthcare IT support is instrumental in helping institutions embrace these innovations. By staying updated on the latest trends and facilitating their integration, healthcare providers can keep pace with evolving technology. 
Data storage and backup concerns The volume of data generated in the industry is staggering. Storing this data securely and guaranteeing its integrity in case of unforeseen events like system failures is a significant challenge. Expert IT management addresses these concerns head-on. By implementing robust data storage solutions and regularly backing up critical information, healthcare institutions can have peace of mind knowing their invaluable data is safe, secure, and always available. 

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FAQ

What are healthcare-managed IT services? 

IT support for healthcare refers to the specialized technological support and solutions tailored for this sector. These services encompass a range of activities, from providing cybersecurity and data protection to streamlining operational efficiency through software integrations. Their primary goal is to allow healthcare institutions to focus on patient care while experts manage their IT infrastructure. 

How can healthcare organizations benefit from managed IT services? 

A healthcare managed services provider offers several advantages. Firstly, they enhance data security and protect sensitive patient information. Additionally, these services help institutions comply with regulatory standards, prepare for audits, and adopt technological advancements. Ultimately, they promote operational efficiency and patient satisfaction. 

What are the key components of managed IT services for healthcare? 

Key components include cybersecurity strategies to prevent potential threats, software support for continuous system functionality, EHR/EMR consulting for optimal digital record management, and regulatory compliance consulting. These components work in tandem to ensure a holistic and efficient IT environment for healthcare providers. 

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