Our tech support and maintenance specialists are strong developers, business analysts, test engineers. As a team, they will consult you and identify your needs. Depending on the software audit, your requirements, or business analysis, we will develop the most effective strategy for your project.
We are one of the few software maintenance companies that have such a wide range of support options. Our clients are pleased to have a chance to select a comfortable schedule for this service and match their budget expectations with our offerings.
Apart from getting professional software support solutions and services, we provide advanced consulting on innovation, digital transformation, and various improvements. By regularly interacting with your software, our team can recommend you how to enhance it.
We are focused on providing high-quality services; that’s why you will be provided with regular reports depending on the service type that you get as a customer. We will report troubleshooting, bug fixing, new functionality release, issues, changes, etc.
Identifying Your Needs
L2 Technical Support
L3 Technical Support
What Impacts Your Project Duration
Technical support time depends on what level of services you need. We have multiple options on the support schedule:
What Affects Your Project Costs
You will know the price once we know your needs and challenges. Those are discussed within the project development cooperation or upon your specific request.
IT maintenance and support services are required to ensure business continuity in an unplanned event, support your software systems by professionals, and provide the excellent user experience.
The cost of software maintenance services depends on what support schedule you choose or what kind of maintenance you need. Contact us for an estimation.
We provide IT maintenance and support on time and budget, considering your project-specific needs and requirements. Besides, we guarantee regular reporting.