What we offer
Benefits of customer portal development
Bespoke customer web portals are excellent tools for discovering offbeat ways to engage and satisfy your clients and ushering in the following boons.
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Most popular features of customer portals
You can make the most of a customer portal only if it contains the roster of capabilities ensuring maximum value to its owner.
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Customer portal development services we provide
Our 250+ competent and certified IT experts are qualified to handle any project related to building, upgrading, and maintaining customer portals across various industries.
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Frequently asked questions
The overarching goal of customer portals is to provide clients with relevant and available round-the-clock resources and tools that they can employ to address the problem they face. In this way, companies spare their employees the majority of customer support tasks.
Encryption and SSL are the two most efficient mechanisms that protect customer data from being compromised. By having reliable encryption certificates and algorithms in place and enforcing HTTPS for all pages, you will attain a high degree of security for your portal.
The available boxed solutions are cheaper and have a garden-variety roster of features. Yet, they can’t give you a competitive edge in your niche. By commissioning a bespoke customer portal, you will obtain a product tailored to meet your unique needs and dovetail into your business goals.
The toolset for building a customer portal includes some back-end and front-end programming languages and frameworks (Java, Python, PHP, HTML, CSS, Angular, React, Vue, Ember, etc.), a CMS (for instance, Drupal or WordPress), and a CRM (Salesforce or Hubspot).
To guarantee maximum user satisfaction, you should make the portal mobile-friendly, include navigation and search capabilities, provide social media integration, keep the design simple, optimize for speed, and hire a vetted UI/UX expert to implement these tips into life.
Not “can”, but you should, in fact. Your portal’s visitors should have all relevant information at their fingertips. Since such information in the customer portal is taken from multiple sources, you must see to it that the portal is linked with your ERP, СRM, and other data systems via APIs.