Custom solutions are more expensive. But by acquiring them, you pay only for the functionalities you need for your company without splurging on numerous features and modules you will never use. Besides, when you get a boxed CRM, you buy just a license or subscription, which will have to be renewed now and then for a pretty penny too. With a bespoke solution, you pay only once and enjoy it forever and a day.
Since off-the-shelf solutions have a great number of excessive default functionalities, mastering them takes quite a long time and much effort. By contrast, a custom CRM contains only the modules the customer commissioned and will use. Naturally, such a product has a rather mild learning curve. Plus, a company's personnel is sure to need less time to learn the ropes so that the system can be put into operation soon after its deployment.
Boxed CRMs work under a license and thus function like carved-in-stone solutions that you will have to use in the form they were created with no chance to change anything. However, unlike these rock-solid products, a custom CRM is totally your own brainchild, free to be customized, modified, and integrated with other enterprise or third-party software your organization employs. And you don’t have to configure it to play well with other elements of your IT ecosystem.
The contemporary business and technological landscape is highly changeable, and this volatility will only increase soon. Moreover, your company also undergoes constant evolution, growing its product scope and expanding market reach. Ready-made CRM solutions can't be modified to keep abreast of such changes, while bespoke software can be upscaled and upgraded in terms of the platform, integration potential, and feature roster.
Consulting
Discovery phase
CRM strategy
Development
Testing and launch
Building custom software is never an overnight endeavor, but how soon will you be able to get the final product? To answer this question, we need to know the following information:
Custom CRM development cost is an aggregated figure that can be accurately calculated when we are aware of the following:
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