DICEUS developed an iOS and Android-based mobile app called myUNIQA. It provides multiple self-service functionalities for customers, including scheduling doctor’s appointments, submitting doctor’s reports, ordering medicine delivery, and many more.
MyUNIQA allows policyholders to store all their policies in one place, which is very convenient as you can easily find the necessary policy whenever needed. To manage their insurance and healthcare needs, users have multiple helpful features.
An interactive symptom checker provides preliminary diagnoses based on the user’s input. To arrange an appointment with a doctor, customers can choose the desired clinic by sharing their location and selecting the preferred date and time. Instant online consultation is possible from any part of the world.
Policyholders can keep their records up to date by submitting doctor’s reports through the app. They simply upload or take a photo of their diagnoses and prescription details, which will be reviewed by UNIQA’s medical assistance team to determine their insurance coverage and plan the next steps.
The app also simplifies medication management, enabling customers to order prescriptions for pickup or delivery to their preferred address. Tracking lab exams prescribed by the doctor and receiving instant notifications about appointment statuses, reminders, and other essential updates ensure customers never miss a crucial step in their healthcare journey.
