Oracle FLEXCUBE credit module modification

Project overview
We developed and upgraded the internal data warehouse for one of our clients from the banking industry. One of the knowledge sources is the related core banking system, i.e. Oracle FLEXCUBE, in case of this client. During the project, we analyzed and implemented an urgent change request. It was related to the credit module of Oracle FLEXCUBE, its data flow.
Business challenge
Due to the recent COVID-19 pandemic, central banks in various countries listed new directives for commercial banks. They related to credit/loan restructuring and payment schedules. The reason behind these changes is simple: a lot of people were fired, so they couldn’t repay their credits or mortgage loans on time.
Technical challenges
To meet the central bank’s requirements, our client had to change the credit module of Oracle FLEXCUBE. The main issue was that the core banking systems aren’t intended for such changes. Any data/process modification can be considered fraudulent and illegal. Hence, we had to find out how to avoid data deviation between reporting and analytical subsystems.
Solution delivered
Initially, we carefully analyzed the client’s change request. Thanks to close cooperation between analysts, developers, Oracle engineers, and FLEXCUBE consultants, the team implemented the change within a few weeks. We identified business gaps, upgraded the credit module, and provided sufficient testing: smoke, regression, and integration. As a result, our client received the software system compliant with new regulations.

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