US

Robotics Process Automation for Import/Export Operations

  • 0%

    0% error rate

  • 95%

    95% reduction in average handling time

  • decor icon

    Reduction in working hours

Project
overview

We integrated the robotics process automation system for import/export operations in the bank. New tools can find, analyze, compare, and validate contract data, approve basic operations, and help employees stay away from manual work.

Client
information

Our client is a major bank under NDA from the UK.

  • Team Composition

    2 members

  • Client Name

    Bank under NDA

  • Expertise Used

    Robotics Process Automation (RPA)

  • Duration

    2 months

  • Services Provided

    Software architecture, UI/UX design, System integration services

  • Country

    United Kingdom

  • Industry

    Banking

Business
challenge

A large bank – our client in this case – faced many typical routine operations per day. All these tasks were handled by a large number of employees who validated data in import/export contracts. This manual flow led to high operational costs, human errors, limited capacity, and missing OLA on procedures throughput metrics.

Solution
delivered

Developed by Diceus, the RPA solution facilitates import/export processing. It aggregates data about the imports and exports from contracts, checks this information, and approves payments. It can compare data to ensure that information coincides. The solution helped to decrease FTE and eliminate the risk of human errors.

Solution delivered img

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VALUE TO OUR CLIENT

  • Average handling time

    reduced by 95%.

  • Errors reduced to 0%

    and ensured transactions’ integrity.

  • Working hours shortened

    and FTE decreased significantly.

Technologies

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