About us

DICEUS is a software development company specializing in delivering high-quality software solutions to clients worldwide. Our team is dedicated to creating innovative and reliable software products that meet the needs of our clients. We are currently seeking a CRM Consultant to join our team.

Position Overview

As a CRM Consultant, you will play a key role in guiding and overseeing the implementation of Siebel CRM for a Ukrainian insurance company. This project involves expanding functionality within Siebel and integrating it with existing systems. The ideal candidate will be a high-level expert with a wealth of experience, capable of providing strategic guidance and ensuring the successful execution of the CRM implementation project.


  • Analyze company business processes and recommend Siebel CRM implementation strategies. 
  • Develop and justify a roadmap for the CRM project based on the analysis of existing processes, systems, and personnel. 
  • Define the functional framework for the CRM system. 
  • Provide oversight and guidance on the expansion of CRM functionality. 
  • Collaborate with internal teams and external vendor to ensure seamless implementation of the CRM system. 
  • Act as a high-level consultant, offering valuable insights and recommendations for the project’s success. 


  • 5+ years of experience as a business consultant, specializing in CRM solutions.
  • Experience leading CRM systems implementations of different types, with tailoring them to specific business processes and needs of the customer.
  • Ability to analyze business processes and manage CRM implementation on a high-level, regardless of the technology stack.
  • Insurance domain expertise, including regulations and compliance requirements, is an advantage. 
  • Business-oriented mindset.
  • Effective communication, leadership skills. 
  • Proven experience offering effective strategic solutions, analytical and decision-making skills. 
  • Experience guiding organizational change associated with CRM adoption. 
  • No prior experience with Siebel is required.

We offer

  • Work in a meaningful Ukrainian project
  • Access to expertise of both: internal team and external vendor covering all the specific technical knowledge in Siebel
  • Full remote