FSA

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Benefits marketplace offering employers and employees a flexible way to effectively manage and allocate benefits in one place

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About client

Teambase is a software provider offering innovative solution for SMEs and corporations across the globe.

In this case Teambase became as a partner for providing FSA solution for the end customers all over the world.

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients turn risk into a path for growth. At current time the company has 39,000 employees in more than 120 countries.

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Project goal

To develop a long-term solution for the client to reduce administrative cost, automation HR processes and empower employees to manage & view all the benefits offered by the employer.

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Solution

Our Benefits Marketplace is more than just app. Our perfect back-end admin engine enable to manage benefits easier ever

Frontend Functionality

The front-end site is presented as a set of pages fully editable via the back office system:

User Management (users administration, registration, login, profile)
Custom modules (upload new modules as binary files, categorize, rate, search, rights-based download)
File Sharing Module, information request forms and FAQ section
Links to external systems.

Backend Functionality

The back-office site is available for website administrators only. It has the following basic modules:

Static pages management module
Users management module
Structured content editing and change preview
Publishing workflows
Content access levels module

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Results

A simple, interactive portal that combines all aspects of effective benefits management.

One integrated platform provides easy administration for employer and employees with intuitive user friendly design.

Extensive information security infrastructure protects personal information.

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Key features

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Control employer costs & satisfyemployee needs

HR Policy management

All employers have access to tracking and updating life and employment events, demographic and plan Changes and are always notified of the latest employees activities.

Benefits management

Employers can easily manage payroll deductions, benefit elections, eligibility and much more in the same portal.

Employer and HR Reports

The portal provides as built-in dashboards and extensive reporting templates and custom reports based on the individual needs.

Smart Administration

FSA simplifies payroll, eliminates errors and reduces administration time.

Streamline management

The system provides automatic email notifications to reduce the time for organizational issues: welcome, remind messages or another corporate notifications.

Easy employees satisfaction

Employees see the contribution their employer has provided and can customize their plan by choosing the benefits they value most.

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Easily manage all benefitsin one place

Shop and compare

Employees get to choose the benefits that best suit their needs and create own individual plan of benefits and their expenses

Easy account access

Our technology is equipped with an intuitive workflow and features that simplify transactions and facilitate engagement.

Anytime, anywhere access

Users can check their account balances via a mobile app, photograph and upload receipts, submit claims and initiate inquiries.

Enroll with swagger

Personalized decision support tools and educational materials help employees to easily find best-fit benefit plans.

Employee communications library

Access pre-built personalizable emails, texts and more to educate and engage with a few quick clicks.

Personal service, support & guidance

We’ve got your back with the best service and support in the industry. Licensed call centers and live chat, dedicated relationship managers, expert consultation, compliance guidance

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Technologies

The delivered product is built on our custom framework, which is developer on core basis of ASP.NET MVC 5 framework. It gave us an opportunity to create our own core libraries for our needs and standardize all the development process speeding up implementation and launching.

Languages and Frameworks

ASP.NET MVC5/Windows Server 2012 R2
ASP.NET WebApi2
AngularJS
Telerik Kendo UI platform
Microsoft Azure Cloud
SQL/Server 2014
NServiceBus / VMWare
EntityFramework / SSO ADFS Server
Autofac
Automapper

Development Environment

Visual Studio Online
Visual Studio 2015
Git, Git Extensions
Testing
- Manual
- Unit Testing (NUnit)
- Selenium (Black Box)

Project Management and Requirements

Atlassian Jira (Requirements, Sprint planning, Defects)
Team Foundation Server Online
MS Project

Operational Tools

NewRelic
SendGrid
FreshDesk

Duration

The main version of the portal was completed in 6 months, 4 months continued minor improvements

Involved people

The team included of such specialists: team leader, .NET developers and Q&A specialists.

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Customer review

The collaboration has increased by as much as 25% each year, thanks to Diceus’ technical capabilities and quick feedback adoption. The team’s professionalism, cost-effective rates, and consistent delivery continue to support both the engagement and product end-users.

Robert Koval Managing Director, Teambase DMCC

FSA