Our processes are built concerning our customers’ needs to deliver the software project outcomes as expected. For the last nine years, we have managed to create the winning pre-sales, operations, quality and services delivery, human resources. Each of these core business processes and the functions associated with them are performed with transparency, project goal, and customer satisfaction in mind.
Communicating your business challenges, problems, goals, and objectives to the pre-sales team
Identifying your requirements on a high level with the help of professional analysts and architects
Understanding your needs for labor and time resources, skills, expertise, technology, getting the approximate project estimation
Getting familiar with our documentation, software development phases, standards, and guarantees
Well-defined policies and procedures to ensure stability in delivering software projects of any complexity
Secure client’s data provided by a range of measures for data security, network, facilities, hardware
Managed IT operations ensured by comprehensive guidance throughout all the teams, continuous compliance monitoring
Well-developed metrics for operations, audits, and software licenses management
Requirement management: requirements gathering, including functional and non-functional requirements that serve as the basis for testing, design, and architecture mockups.
Change management procedures allow us to effectively and quickly measure the impact of the change on the project’s scope, time, and budget.
Traceable project execution. For quality results, we use a traceability matrix to track how well the requirements are aligned with the released functionalities and how test cases cover these requirements.
Consistent communication. Throughout the development, you will be guided by a dedicated account manager, while a PMI-certified project manager will manage your project.
Reporting and performance control. We provide reports on project progress, status, and defects. You have access to a unique Customer Portal to track all the project execution under one roof. The service is continuously checked in SLA reports showing how the agreed levels are aligned with the actual performance.
Visible outcomes. Before the project start, you know when its approximate release date. We use Critical Path Analysis to calculate all the resources, including the minimum time and labor to complete the project.
Well-defined software testing strategy and planning that ensures the proper management of your software quality.
Entry-exit criteria for testing on each of the SDLC phases.
Manual and automated testing ensures the highest quality of the software and the delivery of the expected business value.
QA documentation in which all the needed records and reports are kept.
A pool of IT skills comprises over 250 specialists in business analysis, design, software architecture and development, project management, and testing.
A series of interviews and tests for job candidates aimed to thoroughly examine the experience, technical and domain expertise of the applicants.
Continuous training and skills upgrade to ensure up-to-date knowledge of technologies, frameworks, methodologies, etc.
Quick scale-up of the team if needed — provided by a vast database of available resources.
Our software development life cycle consists of four key stages, each subdivided into smaller phases. This process is Agile, which means we can be as effective and flexible as expected from the client-side.
Project initiation
Business analysis and functional analysis
Design and development
Testing
User acceptance testing
Deployment
Support and maintenance
Closure
Before any project planning starts, we hold sessions with the customer to identify the key challenges they’d like to overcome with the help of technology. During this stage, we also capture the high-level requirements, define the key stakeholders, and talk to them, identify the project goal and scope. At the same time, you get familiar with our specialists, processes, standards, and documentation we provide. NDA is also signed at this stage to ensure your sensitive data secure.
Improved engagement between a client and the development team
Traceable changes in software, project’s scope, budget, team composition
A comprehensive package of project, user, legal, and financial documentation under one roof
Intuitive and user-friendly interface
24x7 remote access and monitoring
Downloadable reports, documents, and other files
Integration with Jira and Tempo
Task tracking and ticket updates