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Customer Relationship Management

Customer Relationship Management

Custom CRM systems can solve such issues as customer engagement, loyalty, retention. We deliver core CRM modules as well as advanced features to meet your specific needs.

Explore our services and solutions for managing customer relationship below.
demo screen

Services and Areas of Expertise

Services and Areas of Expertise

  • 01 Services
  • 02 Areas of Expertise
  • Data Analytics icon

    Data Analytics

    We offer capabilities for smooth data migration. Our data analytics specialists ensure that your data is up-to-date and is managed effectively.

  • Data Warehousing icon

    Data Warehousing

    We assess the current state of your organization's data storage architecture and choose the best business intelligence tools to ensure accurate sensitive information processing.

  • Data Integration icon

    Data Integration

    Custom CRM products developed by our engineers can be easily integrated with existing apps you use within your organization.

  • BI Audit icon

    BI Audit

    We check your current business intelligence solution to test its scalability and compliance with the best industry standards and practices.

  • Finance and Insurance icon

    Finance and Insurance

    CRM apps allow banks, insurance carriers and agencies, and other organizations to manage a complete buyer journey and improve their customer experience. Our solutions help track customer satisfaction and process every step of customer touchpoints.

  • Human Resources icon

    Human Resources

    We offer CRM systems for human resources management purposes. Our solutions are able to manage such processes as recruitment, onboarding, employee training and development, identifying skills gaps, etc.

  • Healthcare icon

    Healthcare

    We build CRM platforms which allows for stronger relationships between patients, payers, and providers. Our CRM solutions offer many tools to see patient status and progress and easily share data amongst the caregiving team.

  • Finance and Accounting icon

    Finance and Accounting

    Our developers are specialized in creating CRM systems for financial and accounting firms. We deliver both core and custom modules according to client’s requirements. Due to the rich experience in the finance domain, we can recommend you the best solution.

Services and Areas of Expertise

01 Services

  • Data Analytics icon Data Analytics

    We offer capabilities for smooth data migration. Our data analytics specialists ensure that your data is up-to-date and is managed effectively.

  • Data Warehousing icon Data Warehousing

    We assess the current state of your organization's data storage architecture and choose the best business intelligence tools to ensure accurate sensitive information processing.

  • Data Integration icon Data Integration

    Custom CRM products developed by our engineers can be easily integrated with existing apps you use within your organization.

  • BI Audit icon BI Audit

    We check your current business intelligence solution to test its scalability and compliance with the best industry standards and practices.

02 Areas of Expertise

  • Finance and Insurance icon Finance and Insurance

    CRM apps allow banks, insurance carriers and agencies, and other organizations to manage a complete buyer journey and improve their customer experience. Our solutions help track customer satisfaction and process every step of customer touchpoints.

  • Human Resources icon Human Resources

    We offer CRM systems for human resources management purposes. Our solutions are able to manage such processes as recruitment, onboarding, employee training and development, identifying skills gaps, etc.

  • Healthcare icon Healthcare

    We build CRM platforms which allows for stronger relationships between patients, payers, and providers. Our CRM solutions offer many tools to see patient status and progress and easily share data amongst the caregiving team.

  • Finance and Accounting icon Finance and Accounting

    Our developers are specialized in creating CRM systems for financial and accounting firms. We deliver both core and custom modules according to client’s requirements. Due to the rich experience in the finance domain, we can recommend you the best solution.

Process We Follow

Process We Follow

  • Business Analysis

    We start a software development process with a comprehensive business analysis conducted by our qualified analysts. The goal of the business analysis is to define end users needs and incorporate them together to come up with clear prototyping, design, and specifications.

  • MVP

    Our developers create a minimum viable product (MVP) which is the first version of your software product. It should be presented to customers and then tested by real users. This stage allows getting valuable feedback for improvements or changes.

  • Development

    We combine Agile methodology with design-thinking practices to get the most of our development process and ensure that the customers are able to collaborate effectively with their teams. Our software development life cycle is divided into milestones each lasting 4 weeks.

  • End-to-End Support

    Once the final product is launched, our clients have an opportunity to get end-to-end technical support of our specialists. Support and maintenance services from our experts can free up your internal teams and cut your costs for guaranteeing the correct performance of your systems.

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Key Benefits

Key Benefits

  • Flexible Solutions icon

    Flexible Solutions

    Due to the strong expertise in different industries, we are able to develop the system that will completely match with your business specifics and targeted audience needs.

  • Focus on Users icon

    Focus on Users

    We provide solutions for non-technical users which will handle with software. Friendly-user interfaces of CRM can be easily used by every single employee working at your company.

  • Domain Expertise icon

    Domain Expertise

    Our specialists have deep business and technical expertise in sales, business promotion, and marketing, customer support management. They will offer you the best strategies to speed up your time to market with convenient CRM-systems.

  • System Choice icon

    System Choice

    We offer you a bunch of options and features to integrate into existing CRM or to build new platforms that will meet the latest regulations of privacy policy and data manipulation.

Technology Stack

Technology Stack

  • 01 Main Stack
  • 02 Front-end
  • 03 Database
  • 04 DevOps
  • .Net icon

    .Net

  • Xamarin icon

    Xamarin

  • NodeJS icon

    NodeJS

  • Umbraco icon

    Umbraco

  • Sitefinity icon

    Sitefinity

  • Sharepoint icon

    Sharepoint

  • SQL Server icon

    SQL Server

  • Hadoop icon

    Hadoop

  • Microsoft Azure icon

    Microsoft Azure

  • Java icon

    Java

  • PHP icon

    PHP

  • AWS/SAP icon

    AWS/SAP

  • Python icon

    Python

  • Digital Ocean icon

    Digital Ocean

  • Heroku icon

    Heroku

  • Telerik icon

    Telerik

  • jQuery icon

    jQuery

  • Less icon

    Less

  • AngularJS icon

    AngularJS

  • Kendo UI icon

    Kendo UI

  • Knockout icon

    Knockout

  • BackboneJS icon

    BackboneJS

  • Sass icon

    Sass

  • MS SQL icon

    MS SQL

  • NO SQL icon

    NO SQL

  • Cassandra icon

    Cassandra

  • MongoDB icon

    MongoDB

  • Oracle icon

    Oracle

  • Entity Framework icon

    Entity Framework

  • PostgreSQL icon

    PostgreSQL

  • Hibernate icon

    Hibernate

  • Jenkins icon

    Jenkins

  • Git icon

    Git

  • Travis CI icon

    Travis CI

  • Team City icon

    Team City

  • New Relic icon

    New Relic

  • Bit Bucket icon

    Bit Bucket

  • Visual Studio icon

    Visual Studio

Featured Projects

Featured Projects

  • BenefitNet Insurance Solution

    A complete solution that provides HR professionals and insurance specialists with essential tools for the efficient and organized administration of their employee benefits programs. We have created a product for insurance companies and brokers that can automate their key business processes.

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  • BenefitNet Insurance Solution demo screen
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Our contacts

We will be happy to talk with you at any time convenient for you and discuss your business ideas.

JOIN OUR TEAM

Have passion to engineering? We`ve been looking for you.

See our open vacancies

PRESS INQUIRIES

We have quite much stories and experts to share their experience.

Get in touch at pr@diceus.com

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